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Delivering the Exceptional Client Experience
Delivering the Exceptional Client Experience
The Exceptional Client Experience
It starts with a vision.
Our vision is to be an indispensable business partner for our clients by first understanding their purpose, goals and customers and then delivering transformational solutions with certainty of results. Providing an exceptional client experience is how we deliver on this vision. We strive to provide solutions to our clients before issues even arise. We anticipate project and resource needs, work tirelessly on maintaining schedule, and deliver the highest level of customer service for our clients.
Transformational solutions
That's our fancy way of saying we solve our problems before they are actually problems. Anticipating needs, deploying strategic thinkers, communicating early-on with the community and stakeholders, and dealing with change management in a professional and creative way - these are just some of the ways we handle issues before they become problems.
A history of loyalty
At JE Dunn, we have a long-standing history of repeat, loyal clients. We attribute this to our client-centric approach to doing business as more than a contractor or builder, but as a true partner. We build with the end in mind - the people who will use this completed building to live, work or play in our communities and the clients and building owners whose vision comes to life through the built environment. We remain loyal to our communities and clients, and are so grateful for the returning customers we have the opportunity to build with into the future.
Our clients say it better than we ever could.
Kansas City Zoo Penguin Exhibit

From the bottom of our hearts, we sincerely thank you for being a part of this team and for working so incredibly hard to make this a reality. I know how hard myself and the Zoo team banged on the “on-time and on-budget” drum, but in the end you guys all delivered and we couldn’t be happier with the result. Again, I feel my words will be inadequate today to express how strongly I feel about we have all collectively accomplished. Just allow me to sincerely say thank you. And to tell you how proud I am to have been associated with each of you on this team.

-Todd A. LaSala, LEED AP, Partner, Stinson Morrison Hecker LLP

Energy Systems Integration Facility at the National Renewable Energy Laboratory

"There was a pride of ownership from the JE Dunn folks that I’ve never experienced before. We were partners from the beginning as part of a design build contract. Their involvement was essential – it wasn’t just ‘here’s some blueprints, build it’. This was a shared vision and trying to do something that was special. This was a huge success story and I’m really excited."  -Steve Hammond, Director of computational sciences, National Renewable Energy Laboratory

The Offices at One Frisco Station

"I wanted to write to you in recognition of the outstanding project management that JE Dunn has provided VanTrust over the course of The Offices One project at Frisco Station. Your team has done an outstanding job of coordinating the design-build efforts and the open collaboration with the Owner has resulted in added value in the end product. The team has successfully managed the Owner's quality expectations while also managing the budget. JE Dun's open and transparent communication approach was very well received by all involved. The success of the project is a direct result of the professionalism and leadership that Scott Baker and Joe Hawley exemplify day in and day out. Their knowledge and experience has been invaluable." Jim Kehoe Sr. Director, Development Services VanTrust

Cerner Continuous Campus

"In addition to overall performance, JE Dunn's very professional staff has a positive, solutions-oriented attitude from top to bottom, which makes working through the many challenges of construction on large and complex projects a positive experience with successful outcomes." - Mike Gillaspie, Director, Facilities Development, Cerner